Privacy Policy

Document
    Effective Date: 1st March 2025

    Introduction

    At Elvee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website (https://elvee.app) and our services.

  • Information We Collect

    • Personal Information:

      The only piece of user information that Elvee collects is your Name, Email Address, and Country for the sole purpose of providing you with an account and customizing features based on your country.

    • Usage Data:

      We collect information about how you interact with our website, including IP address, browser type, pages visited, and other usage statistics.

    • Cookies:

      We use cookies and similar tracking technologies to enhance your user experience and analyze site traffic.

    • How We Use Your Information

      • To provide and improve our services.

      • To personalize your user experience based on your country.

      • To process transactions and send confirmations.

      • To send promotional and marketing communications (with your consent).

      • To ensure security and prevent fraudulent activity.

  • Retention of Personal Information

    We do not sell your personal information. We may share your data with:

    • Service providers assisting in website operations.

    • Legal authorities if required by law.

    • Business partners for joint offerings (with your consent).

  • Minimum Age

    Our services are intended for individuals who are at least 18 years old. We do not knowingly collect or request personal information from individuals under 18. By using our website or services, you confirm that you are 18 or older, or that you are the parent or guardian providing consent for a minor to use the platform. If you believe we may have collected data from a child under 18, please contact us at [email protected].

  • Account Deletion

    If you request the deletion of your account, we will deactivate and remove your account information from our active systems. However, some information may be retained as necessary to comply with legal obligations, prevent fraud, assist in investigations, enforce our Terms of Service, or resolve technical issues.

  • Google Services

    Our app uses Google Maps APIs and Google Firebase as a backend service provider. By using our app, you agree to Google’s Terms of Service and consent to the collection of your location data. Location data is used solely to provide location-based features within the app. You can withdraw your consent to location data collection at any time, but this may affect the functionality of certain app features.

  • Data Security

    We implement robust technical and organizational measures to secure the personal information we process. Despite our efforts, no online platform can guarantee complete security. You are responsible for ensuring that your access to our services is done within a secure environment. Use of the application over the internet is done at your own risk.

  • Your Rights Under GDPR

    If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

    • The right to access your personal information.

    • The right to correct inaccuracies in your data.

    • The right to request the deletion of your data.

    • The right to object to the processing of your data.

    • The right to data portability.

    • The right to withdraw consent at any time (where processing is based on consent).

    To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

  • Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  • Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    Contact Us If you have any questions about this Privacy Policy, please contact us at [email protected].